Restoration 1 of Des Moines is proud to service our customers in all areas of need after a water damage, fire damage or sewage cleanup loss.
We’d like to hear from you regarding your recent experience with our technicians. If you were satisfied with the restoration services you received, we want to know. If there is anything we could do to improve, we also want to hear from you. We use your feedback to improve how we operate each day. And thank you for being our valued customer!
Restoration 1 was great to work with...Claire, Becky, Todd and Donovan! In cleaning up a property, they clearly explained their services, all staff were professional, timely in completing the project and there were no surprises upon completion of the job. Thank You!
Becky and Claire (and team) were absolutely amazing to work with. They were extremely understanding and sympathetic and did everything they could to fix our water issues and ease our minds. I would not recommend any company more than I would this one! Could not be more thankful for them or impressed with the work they did.
The staff was beyond professional and prompt turning what was a bad situation into a composed and efficient solution. Having only lived in my new home for a few months I was devastated to deal with water damage and the prevailing avalanche of issues that would soon be burdening my days. However from minute one I was relieved to have Restoration 1 of Des Moines quickly and calmly take control. Something that should have cost 10X the amount and involved days maybe weeks of service was fixed in a fraction of the time and cost. 5 stars is not enough to recognize this incredible company and its employees, in today's lackluster customer service experiences this was a refreshing and needed look into what service should and can be.
We used Restoration 1 to fix water damage after a plumbing leak and were extremely happy with their work. It was a tricky repair because of the location of the damage (under the utility sink cabinet). The floor had totally rotted out. The tech, Becky, arrived promptly and was able to quickly assess the damage and make the repairs. The floor shape was irregular, which made the repair not so straightforward. She was able to precisely cut to the shape needed, install the new floor and finish it up. It was much cleaner when she left than when she arrived! Super friendly and courteous!
All the people who worked on my home, Claire, Becky, Todd, Donovan and Matt were very knowledgeable and professional. The task seemed daunting to me, but Restoration 1 made it much less stressful.
A while back I heard advice given to a new business owner that if you do three things your business will be a success. 1) Show up when you say you'll show up. 2) Do the work you say you are going to do. And 3) Charge what you say you're going to charge. This is exactly what Restoration 1 has done for me. I wish them huge success in the future.
Claire came so quickly to help us when we found a water spot in our ceiling. I cannot recommend them enough. She was super knowledgeable and so helpful!!
The folks that did the cleanup were awesome. Claire, Becky and Dan were very professional and did an awesome job. We had water damage from the freeze in February and they did not leave until everything had been taken care of. Awesome folks did an awesome job and very courteous. would use them again in a heartbeat and would recommend them to anyone who needed clean up.
This is an excellent crew and people! They did a wonderful job during a freeze here in Texas. We had one pipe that had burst, and they came in, cleaned up the area, and had the water restoration done perfectly. I cannot emphasize how good they did during this time.! I would recommend them again with no hesitation.